The Business Office Staff
The surgery receptionist was pleasant and courteous.
Financial arrangements and insurance coverage were discussed with me.
The registration process was performed efficiently.
The Nursing Staff
The instructions I received before the day of surgery were sufficient.
The nurses introduced themselves to me.
The nurses were concerned for my comfort, care and privacy.
The nurses were skilled, efficient, and professional in the treatment they provided me.
The nurses adequately explained what I should expect during my stay.
The Anesthesia Staff
The anesthetist/anesthesiologist answered my questions adequately before surgery.
My Surgeon
My surgeon explained the details of my surgery.
My surgeon was patient and caring.
My surgeon spent enough time with me to answer my questions.
My surgery results were explained in a sensitive manner.
The Physical Surroundings
The following areas were clean and comfortable
Reception/Waiting Areas.
Holding Room.
Recovery Room
Bathrooms
Discharge
The discharge instructions were explained to me and were easy to understand.
I felt well enough to go home when I was discharged.
I received a follow-up phone call from Physicians' Surgery Center one to five days after my surgery.
Overall
Overall, I was satisfied with the services I received during my visit to Physicians' Surgery Center.
I would recommend this facility to my family and friends.
What did we do during your visit that was most helpful?:
Is there anything we could have done differently during your visit to our Center?:
Did you have any complications after your surgery? (If you developed a fever, which day, and what was your temperature?:
Any additional comments or suggestions you might have for us:
Your name (OPTIONAL):
Russ Greene, R.N.
Administrator
Please note: survey form is anonymous and is submitted directly to our business office manager via artworksadvertising, our marketing and public relations firm.
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